Ontario International Airport International Arrival Terminal Map (Most Up-To-Date)
Ontario International Airport’s International Arrivals Facility is a compact, single-level “satellite” building on the west side of the airport campus at 2222 International Way, separated from Terminals 2 and 4 along the main East Airport Drive spine. Within Southern California’s Ontario air hub, the facility’s curb is the functional “lobby”: you exit Customs and Border Protection and immediately face pickup lanes, a center-island for taxis and shuttles, and Lot 1 nearby—so your first 30 seconds outside determine whether you’re headed to pickup, rideshare, or a shuttle.
Map Table
| Node | Address | Curb Layout | Primary Connections |
|---|---|---|---|
| International Arrivals Facility | 2222 International Way | single-level; inner curb; center island | Customs exit; pickup; rideshare; taxi; shuttles |
| Lot 1 (International Arrivals parking) | adjacent to facility | short-term surface lot | meet-and-greet; walking access |
| Terminal 2 and Terminal 4 | East Airport Drive corridor | terminal roadways | shuttle-dependent from facility |
| Rental Car Center | 3450 East Airport Drive | shuttle pickup/drop | rental car shuttle from facility |
Ontario International Airport International Arrival Terminal Map Strategy
- Treat the International Arrivals Facility as its own node on International Way, not a terminal wing—plan a curb decision immediately after the glass exit doors.
- Make the first decision-point explicit: left on the sidewalk for rideshare and private pickup zones; straight ahead across the marked crosswalk for taxis and shuttles on the center island.
- Assume the shuttle is not “always looping”: go directly to the island stop and use the posted request method if no shuttle is present; don’t wait in the doorway crush zone.
- Don’t attempt a self-transfer on foot to Terminal 2 or Terminal 4—use the shuttle network (or a vehicle) because the walk corridor is not designed for safe pedestrian movement with luggage.
2026 Ontario International Airport International Arrival Terminal Map + Printable PDF
Current facility operations still behave like a detached node: Customs exits straight to curbside with limited “buffer” space, and the most important routing detail is what happens after you clear inspections—pickup and rideshare stay on the inner curb, while taxis and the shuttle stop sit on the center island across the lane. Printing a map for 2026 is most useful if it highlights that first fork and the island-crossing pattern.
2026 Ontario International Airport International Arrivals Terminal Map Guide
What is the exact walking distance (in feet/meters) from the International Arrivals Facility exit doors to the closest passenger pickup curb?
Walking distance is about 25 to 40 feet (7.6 to 12.2 meters) from the International Arrivals Facility exit doors to the closest passenger pickup curb. This is essentially a threshold-to-curb step-out onto the inner curb lane, so you hit the loading zone immediately with no plaza or “greeter hall” buffer.
The closest pickup curb is the inner curb directly in front of the sliding glass exit doors on International Way. Expect a “crush zone” right at the doorway because the sidewalk becomes the waiting area. If you’re being picked up, move a few steps away from the doors before stopping—standing at the threshold blocks outbound foot traffic and luggage carts.
What is the exact walking distance from the International Arrivals Facility exit to the nearest designated rideshare pickup point?
Walking distance is about 150 to 200 feet (45 to 60 meters) from the International Arrivals Facility exit to the nearest designated rideshare pickup point. The rideshare zone is not at the exit doors; it’s positioned farther down the same building-side curb to reduce the scramble directly in front of Customs exit.
Turn left immediately after you step out of the sliding glass doors and follow the sidewalk east along the inner curb. Look for “Ride-Share Pick-Up” / “Ride App Pick-Up” curb signage near the eastern end of the facility frontage. Don’t wait on the center island: that’s the taxi and shuttle side, and drivers generally cannot load you there for app pickups.
Where is the first decision-point / fork after exiting CBP (the spot where travelers choose pickup vs shuttle vs parking), and what landmarks/signs mark it?
The first decision-point is the sliding glass exit threshold, because you step straight from Customs exit to the curb environment with no lobby buffer. That doorway is where you must choose between staying on the building-side inner curb for pickup or crossing to the center island for taxis and shuttles.
Left on the sidewalk (east along the inner curb) leads you toward the rideshare pickup zone and the less-congested pickup stretch. Straight ahead across the marked crosswalk puts you on the center island where the shuttle stop and the taxi stand queue. The most reliable fixed landmark is the adjacent USO facility across from the exit area, and the key cues are “Ground Transportation,” “Ride App,” and “Shuttle” curbside signs near the crosswalk and island.
What is the exact walking distance from the International Arrivals Facility exit to the Terminal 2 departures entrance?
Walking distance is about 2,800 feet (0.53 miles / 0.85 kilometers) from the International Arrivals Facility exit to the Terminal 2 departures entrance. Walking is effectively non-viable because the corridor between International Way and the terminal loop is built for vehicle flow, not safe pedestrian movement with luggage.
The most direct-looking path requires leaving International Way and tracing along Airport Drive past the Archibald Avenue area toward the Terminal 2 roadway. The problem is the “dead zone” in between: inconsistent sidewalks/shoulders, fast-moving airport traffic, and multiple conflict points at drive entries. Use the inter-terminal shuttle from the center island instead of attempting this on foot.
What is the exact walking distance from the International Arrivals Facility exit to the Terminal 4 departures entrance?
Walking distance is about 4,900 feet (0.93 miles / 1.5 kilometers) from the International Arrivals Facility exit to the Terminal 4 departures entrance. Walking is effectively impossible as a practical transfer because the route runs through vehicle-first airport loop infrastructure with multiple drive entrances, long exposure, and no traveler-friendly pedestrian corridor.
Terminal 4 sits farther east past Terminal 2 along the East Airport Drive corridor, so the “dead zone” expands: more roadway crossings, more curb cuts, and more time spent beside high-speed traffic while hauling luggage. Treat Terminal 4 as shuttle- or vehicle-only from the International Arrivals Facility, using the center-island shuttle stop as your launch point.
Where is the shuttle stop used by international arrivals (precise curb/side/location), and what is the nearest fixed landmark (pole number, sign, kiosk)?
Shuttles load on the center island curb directly opposite the International Arrivals Facility exit doors, reached via the marked crosswalk across the inner curb lane. This is the same island used for “ground transportation” functions, so the shuttle area is not on the building-side curb.
The nearest fixed landmark is the USO facility adjacent to the island-side area, and the most consistent visual cue is the “Rental Car Shuttle” / “Inter-Terminal Shuttle” signage posted at the island stop. The operational dealbreaker is that service can be request-based: if no shuttle is present, use the posted request method (including calling (909) 937-1240) rather than assuming one will automatically enter the International Way loop.
What is the exact walking distance from the International Arrivals Facility exit to the closest short-term parking / “wait lot” pedestrian route start?
Walking distance is about 50 to 100 feet (15 to 30 meters) from the International Arrivals Facility exit to the closest short-term parking access, which is Lot 1 (the International Arrivals Lot). This is the nearest “wait lot” style option because it sits immediately adjacent to the facility.
From the exit doors, head straight to the marked crosswalk area and follow the shortest signed pedestrian path toward Lot 1’s entry edge. Lot 1 functions as the practical meet-and-greet buffer the curbside lacks: a driver can park and walk to the doors instead of circulating the inner curb. Expect a paid, short-term setup (not a free cell phone lot).
What is the shortest on-foot route from the International Arrivals Facility exit to the nearest public restroom (with turn-by-turn micro-steps)?
No public restroom exists immediately curbside after you exit the International Arrivals Facility, so the shortest route is to use the restrooms inside the building before you go through the exit doors. Once you step outside, the “no re-entry” constraint means you should assume you cannot go back in for facilities.
Clear Customs and Border Protection and enter the baggage claim hall. Stop before the sliding glass exit doors. Locate the public restrooms along the perimeter walls of the baggage claim hall. Use the restroom, then return to the exit doors only when your pickup or shuttle plan is ready to execute.
Where exactly are baggage carts staged relative to the baggage claim exit path (before/after doors), and what’s the shortest path to reach them?
Baggage carts are staged inside the baggage claim hall, before the exit doors, and they are not practically obtainable after you go curbside. The key constraint is re-entry: once you exit through the sliding glass doors, you should assume you cannot go back inside to get a cart.
Carts are typically positioned near the carousel feed area and along the back/perimeter walls of the baggage claim hall. After you finish Customs and Border Protection processing, walk into baggage claim, collect bags, then scan the wall-line and carousel perimeter for the cart corral before you head toward the exit doors. If you don’t already have a cart in hand when you approach the “Customs Exit” doors, turn back inside immediately—don’t step outside first.
What is the exact walking distance from the International Arrivals Facility exit to the rental car shuttle pickup location?
Walking distance is about 50 to 75 feet (15 to 23 meters) from the International Arrivals Facility exit to the rental car shuttle pickup location. The pickup is not on the building-side curb; it’s on the center island across the inner curb lane.
Exit through the sliding glass doors, go straight to the marked crosswalk, and cross to the center island curb where “Rental Car Shuttle” signage is posted. If no shuttle is present, follow the request-based protocol associated with this stop (including calling (909) 937-1240) rather than assuming a continuous loop—this is the most common source of “nothing’s happening” confusion at the International Arrivals Facility.
Where is the best “driver staging” location (official waiting lot / adjacent lot) that minimizes wrong turns, and what is the precise entrance drive off the main airport loop?
The best driver staging location is the Cell Phone Waiting Lot at 3350 John Bangs Drive, Ontario, California 91761. This lot minimizes wrong turns because it’s a single, signed staging node near the Rental Car Center, letting drivers wait off the terminal loops before making one committed run to the International Arrivals Facility curb.
Enter from Airport Drive by turning onto John Bangs Drive near the Rental Car Center area, then follow the Cell Phone Lot signage into the lot. Leaving the lot for pickup requires a full east-to-west drive across the airport campus to 2222 International Way, so drivers should depart before the passenger is fully curbside to avoid forced recirculation at the inner curb.
What is the exact walking distance from the International Arrivals Facility exit to the closest clearly-marked taxi stand, and where is the stand relative to the curb lanes?
Walking distance is about 50 to 100 feet (15 to 30 meters) from the International Arrivals Facility exit to the closest clearly-marked taxi stand. The taxi stand is not on the building-side inner curb; it’s on the outer island curb where taxis can queue without blocking private pickups.
Exit the facility, go straight to the marked crosswalk, and cross the inner curb traffic lane to the center island. The taxi queue forms along the island curb (typically the Bell Cab stand), so you should be standing on the island side facing the roadway, not along the building wall. If you wait at the inner curb, taxis generally won’t load you there.
Where is the most common signage failure point (the spot people miss/loop), and what sign(s) should be visible there if you’re going the right way?
The most common signage failure point is the Archibald Avenue and Airport Drive approach, where drivers miss the smaller “International Arrivals / International Way” direction and get pulled into the Terminal 2 and Terminal 4 loop. Once you commit to the terminals loop, correcting back to International Way usually means a detour and re-entry pattern.
The mistake typically happens as the roadway decision compresses near the Archibald Avenue junction and the terminal-focused wayfinding dominates the driver’s field of view. The correct visual confirmation is a clear “International Arrivals” and “International Way” directive before you fully commit toward “Terminal 2.” If the biggest, easiest sign you’re following says “Terminal 2” without any International Way confirmation, treat that as your warning that you’re about to overshoot the International Arrivals Facility turn.
From the International Arrivals Facility curb, what is the exact vehicle route length (in miles/km) to reach Terminal 2 pickup, assuming you must follow the signed loop?
Vehicle route length is about 0.6 miles (about 1.0 kilometer) from the International Arrivals Facility curb to Terminal 2 pickup on the most direct eastbound drive, but it can extend to about 2.7 miles (about 4.3 kilometers) if you’re forced into the longer signed loop pattern. The loop-length outcome is common if you miss an early turn or get committed into terminal circulation logic.
The direct movement runs east from International Way toward the Terminal 2 roadway connection. The longer movement happens when the driver must circulate through the one-way terminal system before re-aligning with Terminal 2 pickup curb access. If your driver is unfamiliar with the area, plan around the longer loop distance so you’re not timed out at the International Arrivals inner curb.
Where is the exact curb segment (door number / bay / lane) that arriving passengers should use for quick pickup, based on the facility’s layout?
The usable quick-pickup curb segment is the inner curb directly in front of the International Arrivals Facility exit doors, with the most efficient loading stretch extending east (left) from the doors along the building-side curb. The facility does not operate like Terminal 2 and Terminal 4 with long frontages and consistently numbered door bays, so coordination is visual rather than “Door 412” precise.
Use landmarks instead of door numbers: stand by the main “International Arrivals” building signage and the marked crosswalk reference point, then move a few steps east to clear the doorway crush zone. Drivers should treat the inner curb as active-loading only—if you aren’t physically at the curb with bags, the driver will be forced to circulate or divert into Lot 1 to avoid blocking the lane.
